Stay AI

Super happy with our move to Retextion. It's been a big upgrade from ReCharge. The portal is much more user friendly and doesn't require dev work like with other subscription apps. It's been a positive experience for our customers who can now more easily manage their subscriptions and for our customer service team who can now help out customers more quickly than before. Onboarding is super smooth and support is very responsive. Highly recommend.

Very happy with STAY so far. Switched from recharge and the customer support with STAY is on another level. Audrey our account rep is always available for a call to help solve issues and work through integrations. Would recommend STAY to any brand owner looking to increase recurring revenue.

Stay is by far the best subscription platform we have worked with. Their team is incredible, and makes sure we're always satisfied. They go above and beyond to make our integration as seamless as possible, while creating a stunning end result. They are the absolute best and I highly recommend using them.

Their team scoped out a project, promised they could do it then wasted a month of time to communicate their system couldn't properly handle flat rate bundles. I was very upfront about the amount of work involved and offered other solutions to their devs but was met with "our system doesn't work that way". Extremely disappointed with their lack of internal communication abilities. Sales shouldn't make promises, then have a project manager come in and say it's possible, then take a month to say dev refuses to even make an attempt to modify the way their system works. I'm glad I didn't end up launching with them, if this is how they handle dev I can't imagine the system itself is very robust at all.

The Retextion team has been quick to answer any questions that we have and find solutions to any problems that pop up. We are excited to learn all that Retextion has to offer!

We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.

Retextion is a significant upgrade over the legacy subscription apps with its functionality actually being geared towards the customer lifecycle. The white glove onboarding was a significant help to our resource-constrained team and we can't wait to see what functionality comes out next.

We recently switched over to Retextion and we are very pleased with the solutions it has provided us. Their team is super helpful and we have enjoyed working with them.

SO impressed with Stay and their entire team. Everyone we've worked with has been an absolute dream and we couldn't be happier on every level!!!

Retextion has been a huge upgrade over our previous subscription app. Their support + onboarding team have been exceptionally helpful in getting everything set up correctly, would absolutely recommend to anyone considering switching to a better subscription app.