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We like using this app for our subscription! The user interface is easy for both the customer and for us managing the program, it comes with a lot of useful analytics, and I love that they are always coming out with new features and updates, with a dedicated customer success manager that we meet with every month to introduce them and make sure we are getting the best use out of all that stay.ai has to offer. They are also super quick to respond to any emails answering questions or even assisting us in making updates.
We recently transitioned to Stay AI and while onboarding wasn't totally seamless (largely due to internal miscommunication...) it’s been a much better experience since getting up and running. Our dedicated CSM, Sophie, has been incredible: responsive, knowledgeable, and genuinely invested in our success.
The product team is receptive to feedback and actively improving the platform. There are some standout features already making a difference -our customers are engaging with them, and it's making an impact.
Grateful to be seeing positive momentum and excited to keep growing with the Stay AI team!
We recently began working with Stay AI and are very pleased with their services—the platform delivers tangible results. The customizations they offer are well-suited to the needs of our small business, and the white-glove migration and onboarding support have been exceptional. Our transition to Stay AI was driven by the desire to provide our customers with a more seamless way to skip, delay, and manage their orders, and the platform has made that process significantly easier.
A special thank you to Morgan, our dedicated point of contact, whose professionalism, responsiveness, and in-depth knowledge have made the experience especially positive.
Absolutely thrilled with our experience onboarding with Stay.ai! From start to finish, the process was not only seamless—it was anxiety REDUCING. A huge shoutout to Tom, our onboarding manager, who was nothing short of exceptional. He anticipated our questions before we even asked them and made what could have been a complex migration feel smooth, strategic, and even fun.
The ease of use of the platform itself is a major win. Everything is intuitive, thoughtfully designed, and clearly built with both the store and customer in mind. What really stood out was how confident we felt during the migration process...something we don’t take for granted. We left every call with Tom feeling more and more reassured that we were in the right hands and making the right choice.
If you're considering Stay.ai, do it. It's rare to find a platform that backs up its product with white-glove onboarding like this.
We transitioned to Stay 7 months ago. The transition was relatively smooth. The interface is much better than the subscription app we were using before, for us as well as the customers. There are constantly updates and improvements made to the app. Our Rep Karl is the best. Always available for questions and troubleshooting. We can totally recommend Stay AI!
We switched to Stay AI a few months ago and have been impressed with their service and the platform. Our onboarding process went smoothly. The customer portal is intuitive for our subscribers and the backend is easy for our team to use, and it has a lot of robust functionality. Our account manager has been super responsive and helpful. Overall, it's been a great experience.
Charles from Stay Ai is very communicative and helpful when helping us resolve an issue that came up when we updated another app. Stay Ai is easy to use and provides customizations that better match our branding.
Working with the Stay.ai team has been an absolute pleasure! From the start, everyone we've interacted with has been incredibly kind, attentive, and genuinely invested in helping us succeed. The platform itself has streamlined our subscription process, but what really sets Stay.ai apart is the team behind it - responsive, knowledgeable, and always willing to go the extra mile. We’re so grateful for the support and partnership and look forward to growing with you!
Thank you for everything!
– The Hemplucid Team
We started using Stay AI for our non toxic baby marketplace and the onboarding was seamless. The customer support team was available to help us get onboarded quickly and the tool has been extremely helpful for our customers.
Woocommerce subscriptions ported over with ease to Stay.AI. The entire staff is really great at what they do. 10/10 subscription platform. I use Stay on all my Shopify stores, and have never ran into any issues, literally ever. The best!
- Matthew