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The Retextion team have demonstrated a commitment to partnership with our subscription strategy that is unparalleled in our 10 years of Shopify DTC experience. Our loyal subscribers are loving the seamless interface and customizability of their subscription plans. It’s a win win partnership!!
We've literally tried them ALL! From Recharge > SKIO > Smartrr > Stay AI, we can NOW confidently say we have found a home; and it's not even close. We are continuously impressed with the level of professionalism, thoughtfulness and dedication we receive from the Stay team. We can be tough on the team for product feature requests and minor Shopify limitations, but each time the team handles it with grace and patiently, while they work hard to proactively incorporate and address our feedback to resolve our problems. We are proud to build along side Gina, Evan and the Stay Ai team!
Solid app, great reporting dashboard.
Ability to do offers to save customers from cancelling has been $$$ for us.
The onboarding experience was amazing. They hunted me down to get it done. Very responsive and the app is far better than recharge (which I used for roughly a year back in 2019). There's more options to build out packages and the analytics I have are amazing.
We're very happy with this app. The implementation was smooth and their team was in communication with us the whole way. Looking forward to growing our subscriber base using this software!
Retextion makes subscription management so easy, for both our customers and team. It's intuitive, offers in depth analytics, and the team provides truly unparalleled support throughout the migration process and beyond. They are consistently working on new features and improvements. Highly recommend!
Not just a subscription app! We moved to StayAI and ended up with an awesome tool backed by a fantastic team. Stay powers subscriptions, but more importantly, gave us the retention tools needed to keep our subscribers happy (and loyal)!
It was easy to set up testing for offers to existing subscribers to keep them subscribed longer and to give people more value who were intending to cancel.
We moved from the ReChrge to Stay over a year ago and it was absolutely the right move. We even had much more complex shipping/fulfillment windows because we're a subscription box and the team was still able to get it figured out. The added benefit of the Retention Engine tool alone to help reduce churn is worth migrating from any other subscription app.
Our brand relies heavily on recurring subscription revenue and we made the move to Stay to take advantage of their unique feature set. Their migration/implementation team is incredible--we got up and running quickly and saw no data loss for existing customers.
Since onboarding Stay, we've leveled up our retention strategy by testing offers for free gifts, discounts, and more. Their analytics dashboards are also exactly what we were looking for to see growth/churn rates and projections.
Thanks so much for the review! We love it when brands power-use all Stay's features and Dr. Kellyann has been crushing it!
Great app. Great company. Dramatically better user experience than ReCharge (our customer support tickets have essentially gone to zero on subscription related issues). Zero issues with the migration of all of our customer data from ReCharge. And most importantly - excellent, proactive customer support every step of the way (real faces behind this company). Couldn't be happier we switched.