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reTrusted.com - Real Reviews

reTrusted.com - Real Reviews

Developed by reTrusted Ltd.

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Price: Free More info
  • Automatically request reviews and ratings from all your customers
  • Automatically post positive reviews to Facebook & Twitter. Allow customers to share reviews with their social friends
  • Display the reTrusted 'Trust Seal' and widgets on your website to show your credibility to potential customers. Increase Conversions!

Get clients to promote your store & increase your sales with the most advanced review management tool in Shopify

  • Collect real customer reviews automatically on every sale you make

  • Market your customers' endorsements on your website, google & social networks

  • Improve your Google Ranking & Conversion Rates without lifting a finger

  • Learn from your client's experiences and adapt around their expectations
  • 6 STEPS to increase sales using reviews:

  • Step 1: You sell you products and services

  • Step 2: After the customer receives his order, we automatically request a review via Email and SMS

  • Step 3: Your customers submit their reviews online or via their smartphones

  • Step 4: Positive Reviews are published and shared

  • Step 5: Reviewers who shared their positive reviews with their social friends are rewarded with coupons

  • Step 6: Increased trust and exposure will help increase your Conversion Rates and increase sales.
  • 6 REASONS why authenticated transaction based reviews matter:

    Only Authenticated Reviews Really Work


    We import your actual transaction details to contact only your real customers. Real reviews, verified by a 3rd party, work better than fake endorsements. Customers instinctively know when endorsements are not real.

    Improve your SEO & Google Page Rank


    Search engines love key-word rich consumer generated content! It positively affects your SEO and page rank. reTrusted ensures maximum SEO compatibility using Rich Snippets. Google can even show your ratings in search results leading to up to 25% higher CTR.

    Understand Your Customers


    Isn't it time you understand what customers really think? Just ask them after they received a service or product. You might be surprised what you find out! reTrusted not only gathers reviews but also business intelligence by including optional questions related to a number of key performance indicators

    Increase Conversions


    It's simple: Verified reviews increase trust and hence conversions. In fact, you can improve your conversion rate by up to 63%! By reaching out to customers after a transaction you show that you care thus increasing retention rates too.

    Marketing your Reviews to Increase Traffic


    Just like endorsements are used to market a website's reputation, real reviews collected by reTrusted are marketed via a widget you can place on your site, Facebook, Google+ and Twitter. You will even receive your own profile page where you can showcase your reputation.

    Control Your Level Of Service


    As a manager you hardly have time to look at tickets and chat logs. Real customer reviews will help you to get notified when customers have real issues or complaints about poor service they might have received. Valuable information that requires immediate attention!

    reTrusted.com - Real Reviews reviews (3)

    posted

    After installing could not import reviews from BigCommerce. After account setup last week I was able to gain access to the admin side. However couple days ago I could no longer log back into my account. I was stuck in a loop of applying for lost password, creating new password, trying to log back in again - all to no avail. Their "Contact Us" page on their website is broken(?) - leads to SaleForce website that says "Sorry, We Couldn't Find That Page". Their live chat always says "Sorry, we aren't online at the moment. Leave a message and we'll get back to you", at least the times I have tried - we're on US time (-7GMT). I replied to early welcome email from Roderick (founder) in last ditch effort yesterday - no response as of yet. Probably too busy and might be a one man show behind the scenes. No time to deal with apps that don't work out of the box and combined with vendors website having broken support links I decided to move on and delete the app.

    posted

    Had all the features we were looking for. Lot's of options available to set up your review process, which makes it a bit more Pro I guess than an other systems.
    The Facebook and Twitter integration are great as well as the coupons for reviews.
    For us the main reason to use these guys was the Merchant Rating page which shows in Google.
    We needed some help and the developers answered all our questions.
    So far very happy!

    posted

    Worst service possible for a shopify app. I have been trying to contact reTrusted for a while now and apparently all my emails were going to their junk mail. I have been trying to access the account but I am unable to yet reTrusted has access to all my shopify customer information, emails and are sending them an email on my behalf. I would like to remove reTrusted as soon as possible! Could you please look into this and let me know. It is very frustrating when you have an app that has access to all your store information but you are unable to use it or log in.

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