Retter ‑ Heatmaps & Replay , 리뷰 47개

Complete rubbish app, please don't be fooled by the low price. Here’s why:

1. The data is completely inaccurate, and the heat map cannot detect 99% of the traffic. There are only a few hundred page views anyway. (I did not set up partial detection, but all detection)

2. The billing model only depends on the total PV of your website, not how much the application does for you. For example, I only need the data of a certain page, but the application calculates based on all exposures of the entire website (in terms of charging, the data is extremely accurate, instead of only seeing 1 when I need to see the heat map) %The data).
When I gave feedback to customer service, he also said that he could only charge according to the overall pageview of the website.

It said that 500 visits are included in FREE plan. I had 452 visits and they charge me $4.99 - hiden fees - not recommended!

This app absolutely did not work for us. The heatmaps simply did not work and support were vague in their responses. Even cancelling our account was problematic, with only an error message and no confirmation.

¡Excelente aplicación! Permite estudiar el comportamiento de los usuarios de mi sitio y así mejorar la UX. Sin duda, una aplicación que ayuda demasiado a mejorar nuestros sitios.

Hola! Me gusta esta aplicación porque el plan gratuito es excelente, ahorita que todavía no tengo muchas visitas a mi web. Los replays también son buenos (te muestran el movimiento (scroll) que esta haciendo el usuario con su celular) y en general tengo buena experiencia. Tienen excelente servicio de atención y es rápido para contestar respuestas. Lo único que me gustaría que revisaran es, por ejemplo, algunos botones donde yo ocupaba hacer click para que la app hiciera lo que quería y para mi no era obvio. Pero fuera de eso es una muy buena app para comenzar con los heatmaps y poder mejorar mi webpage. thumbs up =)

I install this app and get to dashboard which says to click on link on upper right to add my website. The problem is that the button is not there. Now I am trying to access the account again and it doesn't remember my password. Pending dev's response. UPDATE: Dev Vlad has responded promptly and addressed this issue. Thanks.

Recordings do not show the full session. The heat map does not load pages. The app just not working for us.

This App Is Excellent. Reasonably Priced. I'm always impressed with skilled App developers truly creating highest quality. It motivates me to happily keep going to achieve goals. The team maintaining this app is highest quality and i'm glad the app was recommended to me.

I took a free plan to test and didn't work to excluded my IP but Retter support team helped me super fast and clear so it works so well now, I am so happy with this app and its support team service! Highly recommend to you :)

Good customer support. Great app to track user movements and improve your website. Good value compared to other apps out there. Looking forward to the new update.