Returbo: Returns & Exchanges

We’ve been using Returbo for a few months now, and we’re genuinely impressed. The platform has significantly streamlined our return and exchange process, saving us valuable time and making the workflow more efficient.

One of the features we appreciate most is the ability to track return reasons — it gives us meaningful insights into which products are frequently returned and why, helping us improve both our assortment and customer experience.

What really stands out, though, is Returbo’s willingness to continuously develop the platform. Their openness to feedback and commitment to enhancing the system — for both our sake and our customers’ — makes them a truly valuable partner. It’s clear they care about creating a smooth and intuitive experience for everyone involved.

Returbo has transformed our returns and exchange flow, creating a more seamless experience for both our team and our customers. With their solution, customers can manage exchanges independently, which streamlines our operations, reduces manual work, and helps us retain revenue that might otherwise be lost.

Returbo facilitates our daily work with returns and complaints. It´s quick and smooth to make a return. The return form is easy and clear for the customer to fill out. I appreciate that it's easy to set up your own return reasons and to extract statistics. Highly recommend Returbo!

We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience.

Highly recommended for any business looking to streamline their return management!

Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with.
Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly.
The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.