Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (42)
Developer
Returbo AB

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items
Highlights
Use directly in Shopify admin

Languages

English

Works with

PostNord, GLS, DHL, Bring, UPS, Bundles.app

Pricing

External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more

Starter

$29 / month

$15 for 10 extra requests

  • 1 shipping carrier
  • 10 returns, exchanges or complaints included per month
  • Autogenerated returnslips

14-day free trial

Essentials

$150 / month

After 200 request limit, $1.5/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS

  • 3 shipping carriers
  • 200 returns, exchanges & complaints per month
  • Automatic tracking
  • Attach images & comments
  • Store Credit
  • Bundles

14-day free trial

PRO

$450 / month

After 600 request limit, $0.7/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS

  • Unlimited shipping carriers
  • 600 returns, exchanges & complaints per month
  • All in Essentials
  • Proforma
  • Customize the return form

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (42)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 27, 2024

Super Easy and fast to set up. Extremely smooth to handle. Superior customer service. Nothing but good things to say, a big recomendation for any ecommerce business to try Returbo!

Nitton
Sweden
6 months using the app
Returbo AB replied November 29, 2024

Fantastic to hear!! Thank you so much for the review 😍🙏

October 29, 2024

Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient!

While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.

Cloudflops Sverige
Sweden
3 months using the app
Returbo AB replied October 30, 2024

Thank you for the review and we are so happy to hear that your customers are benefiting from the PostNord integration! :D

Next year we will come out with some more advanced exchange features and an analytical dashboard. We are looking forward to hearing your thoughts and feedback when we release those :)

August 20, 2024

Works excellent! It have made our Return process much easier. Easy set up and excellent, fast and accurate customer support. We moved from Shopify's own return process, and this is much easier.
One really good feature is the QR code for Postnord return shipments. We do not need to email returns slips, the customer just gets the QR-code in the phone and they can hand it in to Postnord office.

Twinkles Dental Jewelry
Sweden
4 months using the app
Returbo AB replied August 26, 2024

Thank you so much for great feedback 😍🙏 We are super happy to work with you

August 22, 2024

Great app! It solves all of the tedious tasks related to returns for us, as well as for our customers. Saves a lot of time, easy to use and excellent service.

Barbershop.no
Norway
About 2 months using the app
Returbo AB replied August 26, 2024

Wow! Fantastic feedback 🤩💫 Happy to help 🙏

October 25, 2024

Fantastisk tjänst! funkar hur bra och enkelt som helst och har varit super uppskattat av våra kunder som har velat göra returer.

Snabb och bra support dessutom!

Kan starkt rekommendera alla.

Brown Avenue
Sweden
5 months using the app
Returbo AB replied October 28, 2024

Vad kul att höra!! 😃 Tack snälla för review 🙏

Support

App support provided by Returbo: Returns & Exchanges.

Developer

Returbo AB

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Launched

January 26, 2023

More apps like this

4.9 out of 5 stars 582 total reviews Free plan available
Turn refunds into exchanges, drive upsell, and retain revenue.
Built for Shopify
4.6 out of 5 stars 192 total reviews Free plan available
Manage returns, exchanges, return labels, store credit & more!
4.9 out of 5 stars 759 total reviews Free plan available
Convert your returns into revenue with Return Prime

Want to add an app?

Try Shopify free for 3 days