Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (63)
Developer
Returbo AB

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • PostNord
  • GLS
  • DHL
  • Bring
  • UPS
  • Bundles.app

Pricing

External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more

Starter

$29 / month

$15 for 10 extra requests

  • 1 shipping carrier
  • 10 returns/exchange/complaints per month
  • Autogenerated returnslips

14-day free trial

Essentials

$150 / month

After 200 request limit, $1.5/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS

  • 3 shipping carriers
  • 200 returns/exchange/complaints per mon
  • Automatic tracking
  • Attach images & comments
  • Store Credit
  • Bundles

14-day free trial

PRO

$450 / month

After 600 request limit, $0.7/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS

  • Unlimited shipping carriers
  • 600 returns/exchange/complaints per mon
  • All in Essentials
  • Proforma
  • Customize the return form
  • Cancel group discounts (eg 3 for 2)
  • Nudge Exchanges

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (63)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 12, 2025

Returbo has transformed our returns and exchange flow, creating a more seamless experience for both our team and our customers. With their solution, customers can manage exchanges independently, which streamlines our operations, reduces manual work, and helps us retain revenue that might otherwise be lost.

Ahlvar Gallery
Sweden
About 2 months using the app
Returbo AB replied May 14, 2025

Fantastic!!! Thank you so much for the review 😍😃🌸

May 16, 2025

Returbo facilitates our daily work with returns and complaints. It´s quick and smooth to make a return. The return form is easy and clear for the customer to fill out. I appreciate that it's easy to set up your own return reasons and to extract statistics. Highly recommend Returbo!

LIVLY
Sweden
About 1 month using the app
Returbo AB replied May 19, 2025

Fantastic to hear!!! 😍 Thank you so much for the review

March 12, 2025

We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience.

Highly recommended for any business looking to streamline their return management!

Freefoot
Sweden
About 1 month using the app
Returbo AB replied March 14, 2025

Fantastic, great to hear! 😃🚀 Very happy working with you!!

February 26, 2025

Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with.
Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly.
The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.

Kattnakken
Norway
6 months using the app
Returbo AB replied February 28, 2025

Wow! What an amazing review!! Thank you so much Kattnakken 😍🙏 Makes us very happy to hear 💖

March 20, 2025

Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales.

Super smooth onboarding and an amazing team behind the app – highly recommend!

Acqua Limone
Sweden
23 days using the app
Returbo AB replied March 24, 2025

Woow! Thank you so much for the review! 😍 Music to our ears 💫

Support

App support provided by Returbo AB.

Developer

Returbo AB

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Launched

January 26, 2023

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