Reseñas (45)

Calificación general
4
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 9% de las calificaciones son de 1 estrellas
14 de enero de 2022

The Kover App is amazing! It’s both beneficial to customers as well as the business. Now we can offer returns on certain items that we would normally not be able to offer. Absolutely love it! ~ Suzanne

Pippa & Pearl
Estados Unidos
5 meses usando la aplicación
Fecha de modificación: 12 de agosto de 2021

Not offering returns has been a sticking point for my business since I launched five years ago. As a small, made-to-order business it was never a possibility. Until Kover found me. Kover has been a dream come true so far. A thoughtful, professional team, super seamless and easy integration (was done within an hour with no coding required by me!), and a great solution for one of my most pressing needs. Can't recommend it enough.

Fred and Far by Melody Godfred - Creator of the Self Love Pinky Ring
Estados Unidos
5 meses usando la aplicación
14 de abril de 2022

I have used the app for the past month. They have great customer service and provide timely follow-ups. The app has been a value-add offering to my customers and so far so good. Would recommend to other online stores.

Simply Greek
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 26 de octubre de 2022

Update: I have bumped it up to two stars since I was finally able to get access to the app. I filled out the application last night and haven't heard anything yet. I was told a collaboration request was sent, but I do not have one from them. Emails from them only come late at night (maybe they are in a different country?), so getting anything done seems to be a slow process. It is definitely not as quick, easy and seamless as they make it sound. They had a dead email going to the "Get Support" button. Hopefully they have now fixed that. When I tried to add the app to my store I kept getting an error. I tried contacting them through the get support button, but never heard from them. I have now deleted the app and will look into other options.

Distressed Monster Boutique
Estados Unidos
Más de 1 año usando la aplicación
Seel respondió 24 de octubre de 2022

We are so sorry for this bad experience you had. We are currently upgrading our app and that's why you are facing error when installation. Our upgrade will be deployed tomorrow. In the meanwhile, as an alternative, you can visit our new admin portal https://admin.seel.com to start the app.
Our support team has reached out to you to assist.
Thank you for choosing us and we are terribly sorry again for the inconvenience caused.

28 de julio de 2023

Don't recommend it. Wasted a lot of time with this, only to be dropped by them. I had 7k missing in payment refunds in 2022, it would go unnoticed if I didn't do due diligence.

HARMONIA NY
Estados Unidos
Alrededor de 1 año usando la aplicación
17 de agosto de 2021

Excellent customer success and product team. As a small business, we have limited IT resources. They made the onboarding process extremely easy and assisted us the whole way. We just launched this week and the product is working well so far. Glad to offer our customers returns as an option and hoping this will help with our conversions!

Designer Revival
Estados Unidos
19 días usando la aplicación
1 de enero de 2022

I love adding this app to our store, It has provided alot of flexibility to our clients. Customer service is excellent. Thank you. Regards, Ariststyles

Cinderella Divine
Estados Unidos
17 días usando la aplicación
20 de agosto de 2021

The entire process has been so helpful! The team at Kover knows their stuff and is ready to help businesses thrive! I highly recommend working with them.

CamillaLimon
Estados Unidos
17 días usando la aplicación
10 de noviembre de 2021

This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store
https://www.kinkytoy.shop

Kinky Toy Store
Canadá
16 días usando la aplicación
5 de agosto de 2021

I’ve done many different onboarding processes with different apps, and I have to say this is one of the most straightforward and smooth onboarding processes. You guys are killing it!

I-70 Things
Estados Unidos
15 días usando la aplicación