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We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. From the moment we signed up, the process was easy and straightforward. The coverage gave us peace of mind, knowing that our purchases were protected, and the claims process was incredibly smooth when needed.
Their team was responsive and efficient, making sure everything was handled quickly and without hassle. It’s rare to find a service that makes such a difference in ensuring our transactions are secure, and we’re grateful to have found Seel.
We highly recommend Seel Worry-Free Purchase to any business looking for reliable protection and excellent customer support. It’s truly a game-changer!
Thank for your review! It means the world to us that we could deliver the experience you were looking for. Remember, our team at merchant@seel.com is always here if you need anything at all. Thank you for being a valued part of the Seel community!
I’ve been using Seel for a while, and it has truly exceeded my expectations. The coverage options are comprehensive, offering peace of mind with every shipment. Additionally, the customer support is prompt and helpful, always ready to assist with any questions. Highly recommend this software for anyone looking for a reliable and efficient freight insurance solution!
We sincerely appreciate your thoughtful review. Providing excellent service is our top priority, and we're glad we could deliver. For any future assistance, please don't hesitate to contact us at merchant@seel.com. We value your trust in Seel.
Great! It’s made managing shipments so much easier. It’s fast, reliable, and offers great value for money. The software automatically calculates the insurance cost based on shipment details, and we’ve had no issues with claims. Great tool for anyone in logistics or shipping!
What a fantastic review – thank you for sharing! We pride ourselves on exceeding expectations, and it's wonderful to hear we hit the mark. Have any questions down the road? Our support team at merchant@seel.com is just an email away. Thanks for using Seel!
No claim, I plan to uninstall your app, I pay hundreds of dollars every month, but there is no guarantee. No one responded after the sale. I didn't get any reply to my appeal, but I kept withholding money. Terrible.I've written ten emails to support them, and I haven't gotten any response. Their support services are terrible.
Hi,
I'm Henry, the Product Manager at Seel, and I personally want to address your concerns. I'm deeply concerned about your experience and apologize for the frustration you've encountered.
I've checked our support system and am unable to locate the ten emails you mentioned. This is unusual and concerning, as we prioritize responding to all merchant communications. There might be a technical issue preventing us from receiving your emails.
To ensure we can help you immediately:
1. Please email me directly at henry.zhou@seel.com
2. You can also reach our support team at merchant@seel.com
I'd like to understand the specific issues you're facing with claims and payments so we can resolve them promptly. Could you please provide:
- The claim details you're concerned about
- The approximate dates of your previous email attempts
We value your business and take pride in supporting our merchants. I will personally ensure your case receives immediate attention once we establish contact.
Best regards,
Henry
Product Manager, Seel
We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service.
I have found that many of my customers choose this service, which protects my customers and has a positive impact on my business, increasing the conversion of my products and the trust in my website.
I would like to recommend Seel to companies in the same field.
We're thrilled to read your wonderful review! It means the world to us that we could deliver the experience you were looking for. Remember, our team at merchant@seel.com is always here if you need anything at all. Thank you for being a valued part of the Seel community!
not bad
Thank you for your review! If you run into any issues or have any questions, please reach out to merchant@seel.com. Thanks for choosing Seel!
I am just writing this review to unlock the full features of the app.
Very smart concept. Especially for stores that only sell final sale items.
Thank you for taking the time to write out this review! If you run into any issues or have any questions, please reach out to merchant@seel.com. Thanks for choosing Seel!
Just get this, hope this could assst with package issues
I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.