Omtaler (41)
Raffiner
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Etter vurdering
Update: I have bumped it up to two stars since I was finally able to get access to the app. I filled out the application last night and haven't heard anything yet. I was told a collaboration request was sent, but I do not have one from them. Emails from them only come late at night (maybe they are in a different country?), so getting anything done seems to be a slow process. It is definitely not as quick, easy and seamless as they make it sound. They had a dead email going to the "Get Support" button. Hopefully they have now fixed that. When I tried to add the app to my store I kept getting an error. I tried contacting them through the get support button, but never heard from them. I have now deleted the app and will look into other options.
We are so sorry for this bad experience you had. We are currently upgrading our app and that's why you are facing error when installation. Our upgrade will be deployed tomorrow. In the meanwhile, as an alternative, you can visit our new admin portal https://admin.seel.com to start the app.
Our support team has reached out to you to assist.
Thank you for choosing us and we are terribly sorry again for the inconvenience caused.
Excellent customer success and product team. As a small business, we have limited IT resources. They made the onboarding process extremely easy and assisted us the whole way. We just launched this week and the product is working well so far. Glad to offer our customers returns as an option and hoping this will help with our conversions!
I love adding this app to our store, It has provided alot of flexibility to our clients. Customer service is excellent. Thank you. Regards, Ariststyles
The entire process has been so helpful! The team at Kover knows their stuff and is ready to help businesses thrive! I highly recommend working with them.
This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store
https://www.kinkytoy.shop
I’ve done many different onboarding processes with different apps, and I have to say this is one of the most straightforward and smooth onboarding processes. You guys are killing it!
Great app, it increased my conversion rate and makes my customers a lot more loyal. customer service helped me a lot and they were very helpful.
The onboarding process was very efficient and the communication from the Kover team was excellent. It was one of the easiest implementation processes I've been a part of.
Ran into an issue with the app working. Reached out to the help team and with in a couple hours they had figured out the issue and came up with a fix. Great support!
If you've been added to their email list, and spammed, then i'm sorry for you. Our company was added, and spammed with unrequited emails. Completely unethical. That's exactly how it would be partnering with them.
Thank you for your feedback about too many emails being sent. Your feedback is vital to us improving our product and the experience of those who use it. We’ll be reviewing that process to make sure we can improve in the future. We see that you downloaded our app and filled out our onboarding form. We’d be happy to set up a time for a call to answer any remaining questions and make things right.