Seel Worry‑Free Purchase
Galleri med udvalgte billeder
Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.
Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.
- Increase conversion and customer satisfaction with order protections
- Provide real-time order updates and protect your orders from shipping issues
- One-stop for your customers to return or report order issues
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
BetalingKategorier
Anmeldelser (45)
No claim, I plan to uninstall your app, I pay hundreds of dollars every month, but there is no guarantee. No one responded after the sale. I didn't get any reply to my appeal, but I kept withholding money. Terrible.I've written ten emails to support them, and I haven't gotten any response. Their support services are terrible.
Hi,
I'm Henry, the Product Manager at Seel, and I personally want to address your concerns. I'm deeply concerned about your experience and apologize for the frustration you've encountered.
I've checked our support system and am unable to locate the ten emails you mentioned. This is unusual and concerning, as we prioritize responding to all merchant communications. There might be a technical issue preventing us from receiving your emails.
To ensure we can help you immediately:
1. Please email me directly at henry.zhou@seel.com
2. You can also reach our support team at merchant@seel.com
I'd like to understand the specific issues you're facing with claims and payments so we can resolve them promptly. Could you please provide:
- The claim details you're concerned about
- The approximate dates of your previous email attempts
We value your business and take pride in supporting our merchants. I will personally ensure your case receives immediate attention once we establish contact.
Best regards,
Henry
Product Manager, Seel
I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.
Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.
Just get this, hope this could assst with package issues
Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.
Support
Seel kan besvare dine spørgsmål vedrørende Seel Worry‑Free Purchase.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
20. juli 2021
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata.
Se personlige oplysninger:
Kunder, butiksejer, indholdsudbydere
-
Kunder
Navn, mailadresse, telefonnummer, fysisk adresse, geolocation, IP-adresse, browser og operativsystem, browsingadfærd, klient-id-cookie
-
Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
-
Indholdsudbydere
Mailadresse, IP-adresse, browser og operativsystem
Se og rediger butiksdata:
Kunder, produkter, ordrer, butiksanalyse, Webshop
-
Vis kunder
Browsingadfærd or kundedata
-
Rediger produkter
Lager, produkter, or kollektioner
-
Rediger ordrer
Ordrekladder, ordreklargøringer, alle ordreoplysninger, returneringer, leveringsoplysninger, shopejeradministreret klargøring, or ordreændringer
-
Rediger butiksanalyse
Pixel
-
Rediger din webshop
Tema, sider i din webshop, or scriptstags i din webshop
-
Rediger andre data
Lokationer
Flere apps som denne
