Seel Post‑Purchase Guarantee

Good company, decent application and support. We've had no issues using Seel. Thank you.

Increasing online orders also increased number of returns. I have been looking for a solution that could reduce financial impact to from increased number of returns. And Kover's return assurance is the best (and probably the only) solution. Adding the return assurance to our service brought huge additional benefits to our customer service. With this service, it enables customer service team to be much friendlier, since they can happily take the returns. Even if the customer didn't purchase return assurance, customer service team will have friendlier talk point, such as by saying “I will make exception for return this time, but for next time, you should purchase return assurance”. Kover team is extremely responsive, professional, and very pleasant to work with.

Onboarding was easy and simple. The app runs fine! Excited to find out how this install will work in the long run.

Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.

Kover is totally kick ass! My sales have seen a definite increase since the Return Assurance was added. I love not having to deal with returns anymore. My customers love the flexibility that comes with opting into the Return Assurance as they don’t feel like they are stuck with purchases that would otherwise be non-returnable. Kover goes into my backend and handles the tech aspect of everything which is something I really need assistance with and that helps tremendously. Plus having this service costs me $0. It’s a win-win all around.