Rezensionen (44)
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We were having an issue where customers would create their RMA, and then go back late to print their label and they couldn't access it. We asked customer service if there was a way to have that label automatically emailed to people once it was created. They got on our request right away and had it fixed within 2 days. AMAZINNNNNG! If you need help, reach out and they will help!
Great app and the team are super helpful and responsive! Definitely recommend.
We have been very happy with the support and overall functionality of this app. Developer is very responsive and happy to work on minor customizations, which has been really helpful for us. We tried many different return apps and this one was definitely the most user-friendly for us, so would highly recommend.
THEY ARE READILY AVAILABLE AND QUICK TO RESOLVE THE PROBLEM
Fantastic app and fantastic customer support. They were very helpful in making the app custom to our website colors to make sure everything flowed properly. Customer service assisted with all my questions and checked in afterward to make sure there were no issues. Highly recommend this app.
Simple and easy to use app and the support team are fantastic to deal with!
The support team is very responsive and this app has been helping us a lot to manage all the returns. Excellent work!!
They even made us a great feature to generate reports by return reason! so far it's been an enjoyable experience.
Great tool to get returns in order. The only time I had a problem, the customer service team resolved it extremely quickly!
Great app! We can now offer an easy return process for our customers. The development team has been very helpful! Overall, very happy!!!
Had some trouble to start as I needed to setup an account on an external website (Shippo), but Spice Gems came to the rescue and help me set everything up. The interface to setup was VERY easy to follow in this app and it's going to make a world of difference to our fast growing company!