评论 (44)

整体评分
4.4
每个评分等级的数量
  • 84% 的评分是 5 星
  • 7% 的评分是 4 星
  • 5% 的评分是 3 星
  • 5% 的评分是 2 星
  • 0% 的评分是 1 星
2016年5月26日

THEY ARE READILY AVAILABLE AND QUICK TO RESOLVE THE PROBLEM

Hoverkicks
美国
接近2年 人在使用应用
2024年5月17日

The review does not have anything to do with how the app works, but with the customer service that we received and the business practice of the company that owns the app. The app was installed almost year and a half ago on our store and was not once utilized, it just got lost among others and due to our scale and the fact that we have 3 stores to manage, no one noticed this. We were naturally billed the whole time and in lights of positive business practices, due to the fact that we never used the app, we were expecting to get a substantial amount of money back. This did not happen as we only got three last months back.

vacier-us
美国
1年多 人在使用应用
2019年1月31日

Fantastic app and fantastic customer support. They were very helpful in making the app custom to our website colors to make sure everything flowed properly. Customer service assisted with all my questions and checked in afterward to make sure there were no issues. Highly recommend this app.

Rhino Brand
美国
接近2年 人在使用应用
2017年2月8日

Simple and easy to use app and the support team are fantastic to deal with!

Spelldev2
美国
1年多 人在使用应用
2017年2月24日

The support team is very responsive and this app has been helping us a lot to manage all the returns. Excellent work!!

They even made us a great feature to generate reports by return reason! so far it's been an enjoyable experience.

V2 Originalgrain Com
美国
大约1年 人在使用应用
2017年9月12日

Great tool to get returns in order. The only time I had a problem, the customer service team resolved it extremely quickly!

Glass Alchemy
美国
12个月 人在使用应用
2016年10月17日

Great app! We can now offer an easy return process for our customers. The development team has been very helpful! Overall, very happy!!!

Sleepyheadsstore
美国
10个月 人在使用应用
编辑时间:2017年5月23日

Had some trouble to start as I needed to setup an account on an external website (Shippo), but Spice Gems came to the rescue and help me set everything up. The interface to setup was VERY easy to follow in this app and it's going to make a world of difference to our fast growing company!

Newbravadodesignsca
加拿大
9个月 人在使用应用
2017年6月7日

This is one of my all-time favorite apps. It saves me a ton of time allowing customers to generate their own return labels. No more sending emails with return labels for every return. It has some great functionality-- for example, I can exclude final sale items from returns. Thank you for an amazing app.

Just Shoes For Kids
美国
9个月 人在使用应用
2021年10月15日

The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!

Lady Lux Swimwear
美国
6个月 人在使用应用