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The platform is great because it runs inside the Shopify platform, unlike others that run on their own platform. Easy to install with your theme and simple for customers to process their requests. Good support.
We were looking for some time now for a app to handle returns in our store and this one just works!! easy install easy set up! BEST DEAL IN TOWN! GREAT PRICE! Check out our store to see how great it looks https://poshgirl.us/
We've been using this app for almost a year now.
Simple to use on front and back ends, and works well!
Glad to have it going into the holiday season this year :)
Their customer service team is super responsive, for the few questions I've had.
The reporting functions are easily accessible but somewhat limited in scope if you're trying to derive close product trends.
They do a great job delivering ...
It is a very good app, featuring all the necessary modules for handling the return management in an easy and efficient way. Customer support is awesome, they are very prompt and make sure the issue is resolved at the earliest. I have used other apps too for this but I have found this app as most promising.
I just started using the app. When I was having problems with the format I reached out to customer service and they fixed my issue within a day! I recommend having some type of return process in your online store.
It is a very useful app to manage returns and send automated messages to the customer. Very easy to install as well. However, a big, glaring gap, is that we cannot download return information into a CSV and hence it becomes difficult to analyze the data. Their analytics are also not very useful as the returns are available only in 'numbers' and not in value. We cannot build our own reports either ...
This is a great app. I'm a small shop but this makes me feel like a big company. Amazon, Zappos and now I am able to offer hassle-free return shipping to my customers! The development team is amazing and very quick to respond. Very happy!!
Great app and the team are super helpful and responsive! Definitely recommend.
Great app! Customer support is speedy and helpful. Overall this has made our returns process so much easier.
Overall, functionality of this app is pretty good and it looks great on the front end. Support was very helpful with custom CSS to make it match the color scheme and typography of my website. I love how customizable the automation is. A few areas that are lacking:
1). The built in emails aren't very good and require a lot of work to make them usable. Doesn't mirror the look of shopify emails at ...