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This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!
Best solution I've found. Support is very helpful and quick. Functionality is great. Very customizable. Great pricing too!
Update: I accidentally deleted the app (doh!) and their support was so on the ball about helping me get my data restored and everything back installed as it was before my mistake. Very happy with this app and their support all around!
Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!
We process quite some returns. This app really makes the processing much more streamlined with label generation from Shippo integration.
Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.
The support team is very responsive and this app has been helping us a lot to manage all the returns. Excellent work!!
They even made us a great feature to generate reports by return reason! so far it's been an enjoyable experience.
Great tool to get returns in order. The only time I had a problem, the customer service team resolved it extremely quickly!
This is one of my all-time favorite apps. It saves me a ton of time allowing customers to generate their own return labels. No more sending emails with return labels for every return. It has some great functionality-- for example, I can exclude final sale items from returns. Thank you for an amazing app.
The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!
This is a great app that made all our returns a breeze!
Their customer support is great. They were always readily available and were willing to update the app to match our store's needs and requests.
I would highly recommend going with this app if you are looking for a reliable returns management app that simplifies the whole return process for both the customer and the store owner.