Easy Returns Management System , 42 reviews
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The support team is very responsive and this app has been helping us a lot to manage all the returns. Excellent work!!
They even made us a great feature to generate reports by return reason! so far it's been an enjoyable experience.
Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!
Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!
This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!
They did something for me ASAP. Highly recommend! A+!!!
THEY ARE READILY AVAILABLE AND QUICK TO RESOLVE THE PROBLEM
Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.
We were experiencing some issues with the Non-Returnable Items, and the team were very helpful in resolving them, and communicated well with us.
Thank you Vivek for all your help.
Had some trouble to start as I needed to setup an account on an external website (Shippo), but Spice Gems came to the rescue and help me set everything up. The interface to setup was VERY easy to follow in this app and it's going to make a world of difference to our fast growing company!
Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.