Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
28 novembre 2023

What impressed me the most was their user-friendly automated return and exchange system. If you're looking for a company that excels in addressing return and exchange issues, and values a straightforward refund process, I highly recommend Refund Prime Company. service is incredible.

Lildrama
Inde
7 mois d’utilisation de l’application
10 janvier 2024

its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.

Actan
Arabie saoudite
4 jours d’utilisation de l’application
11 décembre 2023

Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.

evirwild
États-Unis
3 jours d’utilisation de l’application
10 janvier 2024

customer service is fast and they are very helpful !!!!

Cashmereliving 758
États-Unis
6 mois d’utilisation de l’application
26 décembre 2023

Absolute fantastic app and loved it the performance of the app. Especially the marketing girl Greeva explained it in detail and answered everything very polite. I hope this app will benefit for everyone who is looking customer for return the products this app makes it simple and easy.

Autosparz
Inde
3 jours d’utilisation de l’application
20 décembre 2023

Exceptional service from Return Prime! Swift and hassle-free returns, coupled with a responsive and friendly team. Their efficiency and commitment to customer satisfaction have truly impressed me. A go-to for stress-free returns/Exchange—highly recommended!

Zink London
Inde
4 mois d’utilisation de l’application
31 janvier 2024

Great CS support while setting up the app! Still figuring it out but seems like it will meet all of our needs to streamline and help with our return/exchange process and giving our customers a better experience!

T&C Surf Designs
États-Unis
Environ 4 heures d’utilisation de l’application
28 novembre 2023

"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."

Lustisecrets
Inde
2 mois d’utilisation de l’application
Modifié le 28 novembre 2023

Relying on Apps on Shopify can be a pain but with the right customer service, anything is possible. Return Prime is a very accommodating company and the ability to customize and respond quickly keep my days on track. RP has been very transparent as to what is not available in the application but will also jump through hoops to make your special request happen in a timely manner. I am looking forward to see what they release in the near future as we strive to be more accommodating to our customer base as well. The app is great as well!

MagnaFlow
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 12 février 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

The Global Majority
États-Unis
Environ 3 heures d’utilisation de l’application