Return Prime: Return → Revenue

I just started using it and have done one exchange. The process was very easy. I am mostly writing this review now because onboarding and set-up was very easy between the parts I did on my own and the customization I asked support to help with. The person who helped me was amazing! They were able to answer every question I had. Awesome first impression. Glad I switched from the very expensive app - Aftership which wanted to charge me $119 just to add the ability to do exchanges in addition to returns. Thanks Return Prime for making this switch easy.

This app makes processing returns so much easier than what we were doing previously. The dashboard is clear and easy to use, and the onboarding process was done in a matter of minutes. I would recommend this app to anyone dealing with a large amount of returns on a regular basis. Thank you wonder woman!

This app gives return AND EXCHANGE functionality for a great price. Other apps make you pay $$$ for both those features. Also, the app works really well and the onboarding experience was absolutely fantastic. They inject humor into the process to actually make it fun and funny along the way. The customer service is wonderful. I was so happy to find this app!

Return Prime has helped us to manage the returns easily.
It increased the customer experience for our customers. The timely and effective support.
The efforts they have put in, deserve an appreciation especially Shubham from the team.
Thank You.

I don't know what took me so long. Customer support is very attentive, pleasant, and helpful. Allowed me to customize the app exactly as I need for my customer base. Held my hand thru the process. Now I've simplified a process that used to take my time away.

Though I only had help installing the app. The rep Wonder was amazing. She took over the process and set it up from start to finish. I hope the app performs just as well as her. Thanks

Super easy to use and configure. We're new to it and hope it helps with not only returns but how people consider purchasing from us.

The app itself works great and is easy to install. This smoothens the return process a lot. What's more important is the customer service Return Prime offers, I've never experienced any service like this. I needed some help with the app and the support was fast and professional. They even went out of their way to help me with questions that were unrelated to Return Prime. Also, I asked about some cosmetic options and at the time they did not offer those, one day later I got a text from them telling me they implemented the exact feature I was looking for. I highly recommend this app!

It was very easy to set up and the support team was there to help us with any questions we had. They even helped with adding the URL to start a return on our website which was a cherry on the top.

Moreover, the representative's patience and willingness to go the extra mile were truly remarkable. They guided me through each step of the troubleshooting process, making sure I was comfortable and confident in executing the required actions. This level of personalized attention is a rarity in today's fast-paced world, and it left a lasting impression on me.