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We have been using this Return prime for years and they gave us nothing but good service.
Customer service is really responsive.
So Friendly for user when i'm setting configuration and easy to understand work flow process nice to have in your store :D
Been using the app for 6 months, and processed thousands of returns. Great service and speed with questions and always happy to help :)
Amazing support. They are prompt and quick in responding and resolving issues over a chat, or one can also easily schedule a zoom call in case of more complex issues. The app is also very user friendly and automates the return and exchange process to simplify it significantly!
Good work return-prime
Amazing customer service!
Took me a while to get everything set up but the customer service team were instantly available and did everything I needed straight away. Lots of features on this app and a great backend compared to the app we previously used so I am looking forward to using this for our business.
I recently migrated from WooCommerce to Shopify and have been searching for a return exchange portal that suits my businesses' returns policy.
My key priority was to have it as flexible as possible for my customers to ensure that they have a smooth shopping experience (especially being able to exchange for OTHER products not just variants). I tested about 20 other apps via the Shopify App Store and all were either really limited in features or did not have the right support.
I'm really happy to have come across Return Prime as their customer service is also top-notch. The reply to all my queries instantly and I know my customers will appreciate this portal. There are so many features you can customise on this to suit your store! Highly recommend to any ecommerce store who wants to give their customers choice in order to minimise refunds to original payment method.
Wonder from chat support is very responsive and assisted me with all my querries. Thumbs Up!
Since day1 I have been using Return Prime for all our returns and exchanges. This app is super user friendly and the service is really prompt and useful. Would definitely recommend to other Shopify businesses
Friendly for user when I setting other configuration and easy to understand work flow process Cool !
good app, easy to use, easy to set up for all sorts of exchange policies whether you organise shipping label or customer has to ship back its all covered. fast support. no complaints.