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We started using Return Prime a few months ago and has helped with customer returns. When something goes wrong I immediately ask the chat assistant and they always know what to do or help with the issue!
I have just installed Return Prime and was impressed with the ease of set up and support available. After using a much more expensive app that required extra $ to access additional functions, I am very happy with the price and functionality. The inclusions in the one price such as exchange for higher value items, customer incentivisation options and no limits on number of rules for returns and exchanges is great.
Easily the best App for returns management, tons of features and customizations possible & incredible customer support
awesome! Great staff and super helpful
best support and app that i ever used so far in Shopify. support team responded me with patient and explain everything step by step.i really appreciated for you help.
I had the pleasure of working with Adebayo, and I must say his support was exceptional! He was incredibly patient, detailed, and went above and beyond to assist me with my queries. His guidance made a complex process much easier to understand. Thank you, Adebayo, for your outstanding service! Highly recommend this support team!
Jusqu'à présent, je suis plutôt satisfaite. Le service client est très réactif et offre une aide complète et personnalisée à chacune de mes demandes. Equipe très serviable.
L'interface est agréable, et le rendu sur mon site est à la hauteur de mes attentes.
À voir par la suite, au fil de son utilisation.
10/10 recommend. The support is amazing and so is the app. Has made my life very easy.
Best software to manage all the returns/exchange requests
The app is very useful - it has made our returns much easier. The team is very helpful.