Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
8 mei 2024

UPS has changed the way apps can authenticate (according to our dedicated UPS account rep), and the way that Return Prime authenticates, with username, password, and access key is no longer supported. Unfortunately, that was a deal breaker for us, and we can't use this app. The app maker had said that they're working on this change, but it's been too long of a wait and we have to move on. It looked like a promising app. Also not a fan of all the in-app advertising they toss in my face.

Contractor Tool Supply, a Vera Tools company
Verenigde Staten
30 november 2021

Wish the developer was transparent with pricing. The app is advertised on the store as being Free. However, it is not free once you download, anything over 5 return tickets cost. If you want to know the price before downloading this app- it is $9.99 for up to 30 return tickets and $0.49 per additional ticket initiated. You are limited to 2 logistics integrations and 1 user free and the 2nd is paid. No more outside of that. If this was disclosed prior to downloading, I would have been able to determine it doesnt work for my shop and team of 5. I wasted time on setting up and then got to the part where I have to upgrade to a plan that still doesn't meet my needs.

Soeur Co
Verenigde Staten
Ongeveer een uur gebruiken de app
Appsdart Solutions Private Limited heeft geantwoord 3 februari 2022

Please accept our deepest apologies for this. We never intended to hide the pricing in anyway as it is present on our website and within the app's billing section as well, however, it was indeed not present on our app listing page when you tried us out. Learning from your feedback, we have added the pricing to our listing page as well and we hope to serve you sometime in future again.

Please accept our apologies and we hope to work together in near future.

Regards,
Shubham
Return Prime