Recenzje (747)
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We liked the support. App team was supportive throughout, not sure why i have to write 100 characters but i just wrote what i felt :)
Very good customer service and very responsive. They helped me everytime I had an issue with the app. Good job!
I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer:
User-Friendly Interface (5/5):
The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries.
Customizable Rules (5/5):
The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs.
Seamless Integration (5/5): Hardly took us 15 mins to sort this part out.
Customer Support (5/5):
Speaking of support, the plugin's customer service is top-notch.
Recently started using this app and definitely helped in reducing the workload of our Customer care to a great extent. Great service & support from the Return Prime team.
Highly Recommended!
Customer service is amazing!! As a newbie, I'm glad they have a live chat to help me immediately with some questions that would save me a lot of time to figure it out. Wonder was very helpful to me. Looking forward to using this app for our store!
The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.
At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.
Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!
Had a minor issue but support from Wonder who immediately helped me with engineering team to solve the issue. Great support and thanks to prompt response.
Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!