Return Prime: Return → Revenue

We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.

I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful.
All in all a great experience :)

this app is great, very easy and simple to use and very cooperative support team. thank you for this great app

We ask it and we get it! Super approachable Team that enables us to simplify and streamline our multiple tasks- they undertake all the measures to ensure they deliver amazing customer experience and thereby ensuring ultimate goal satisfaction!!

Brilliant and thoughtful app. The developers of this app have included all the possible use cases of the return-refund-exchange process. User and seller friendly interface. Prompt support team. The team was extremely helpful while onboarding process and resolving our concerns. Definitely recommend for channelizing the Returns Process

Awesome app, the team was really able to answer a lot of my questions and helped me set up a system to allow for a great return process.

Easy accessible and user friendly. it saves our time and also convient for customers too. Support is up to the mark.

I just recently installed this app and had a few hiccups along the way. Customer service was GREAT and quickly helped me resolve all of my issues. Though the app addition is still new to my store, I think it will add a lot of value to my customer's experience.

Added this app to my store and it works great. They even resized the fonts to match my stores fonts for me.