Return Prime: Exchange &Refund , 605 avaliações

Great app with excellent customer service! A few things need fixing and will update my review once they go back to the way the use to work in regards to custom refund amounts without the hassle of changing things in settings. You can easily add more to the refund amount but you can't deduct if needed for any reason such as a return label cost or additional fee for a damage or such. Everything else has been pretty effortless but there's areas where this app could really become the gold standard for return apps. I can't see when a customer opts in for a return label. My customers currently have to leave a note and most often they miss that prompt. So little fixes like this could really take it up a notch.

Great & quickly responsive customer service.

I recently had the pleasure of using the Return Prime app, and I must say, I'm thoroughly impressed. The app's features are nothing short of amazing - intuitive, user-friendly, and efficient. Whether it's initiating a return or tracking the progress, everything is seamlessly integrated, making the process incredibly smooth.

What truly sets Return Prime apart is their exceptional support team. Whenever I had a question or needed assistance, their support was not only prompt but also incredibly helpful. Their responsiveness exceeded my expectations, and they went above and beyond to ensure my experience was satisfactory.

I highly recommend Return Prime to anyone looking for a hassle-free return solution. With its outstanding features and top-notch support, it's undoubtedly a game-changer in simplifying the return process.

The best customer service ever.

the best return app we've found thus far

Fantastic support. Super quick to get you up and running! Very much appreciated

I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.

Customer support is second to none.

Still exploring the feature but the support has been phenomenal throughout setup, with agents able to adjust my flow for me when I get stuck.

The feature and customer support of this app is very good. Organized and well help you solve your problem.