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Superb Support team. Loved the response and the way they handled the entire issue. They surely know how to make customers happy.
What a great onboarding experience and quick support via chat. With the customer support's help, i was able to finish the installation within minutes including customization of the customer account page. The app has all the features i need and so far everything has worked as advertised. Highly recommended!
I just started using this app but am excited to have a better option for my customers to initiate returns without having to email me. I had a clunky start but the customer service has been extremely helpful and I'm all set to accept returns and exchanges now.
Great app and great support. Wonder made my day! You just scaled my business. Thank you very much! Cheers
They have an amazing team. Had a very smooth onboarding experience. Any issue faced was resolved on the same day itself.
I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!
The person helping me, Wonder, was so patient with their responses and really direct me to better understand the product. They even helped to reorganize a page and add a hyperlink without my prompting. I really appreciate this person going above and beyond with their service!
just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.
We just downloaded this app and already the customer support has been quick and amazing! They answered all my questions and made onboarding a breeze.
We were struggling with the manual process of approving customer requests at one place and then arranging for pickup at other place. It involved lot of our time only segregating requests, understanding the issue, that's when Return Prime came to our rescue, not only it removed the manual process but also made it an easy experience for our team to manage the returns and exchanges of the orders..
The support team is also very supportive! A must have app.