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We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better.
Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app.
Since day1 I have been using Return Prime for all our returns and exchanges. This app is super user friendly and the service is really prompt and useful. Would definitely recommend to other Shopify businesses
Amazing customer service!
Took me a while to get everything set up but the customer service team were instantly available and did everything I needed straight away. Lots of features on this app and a great backend compared to the app we previously used so I am looking forward to using this for our business.
Return Prime was one of the first apps I installed when I set up my store 2 years ago.
I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges.
This is a great product. Highly recommend.
We have been using this app about 10month now, the live chat representative is always helpful and very quick! Since we don't do exchange, the procedure is pretty straight forward and easy to use.
I had the pleasure of working with Adebayo, and I must say his support was exceptional! He was incredibly patient, detailed, and went above and beyond to assist me with my queries. His guidance made a complex process much easier to understand. Thank you, Adebayo, for your outstanding service! Highly recommend this support team!
the app works perfectly as described and has been one of our best purchases on shopify
The app itself is ready for plug and play - No extravagant setup required. Well thought through customer journey on both sides - Business and end user. What I absolutely love about this is their service. It's truly exceptional! They go above and beyond to solve your issue and also help with setup. Would highly recommend this app f you're looking to streamline your return and exchange process.
We started using Return Prime a few months ago and has helped with customer returns. When something goes wrong I immediately ask the chat assistant and they always know what to do or help with the issue!
We are using Return Prime for more than 2 years now, and it is One of the best Return App for Shopify users.
Their Service is top notch, very responsive and quick resolutions.