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We started using this app recently. It's a feature-rich app with many integrations available. Special shout out to the support team. Very quick and responsive.
I reached out with questions and was very pleased with the service that I received.
This app enables our customers for an easy and smooth return process. Looking forward.
Very responsive to me at 2am! Helped to solve y shipping issue.
This was the best help chat I have ever encountered!
Return Prime has been a great solution for our returns and exchanges! I love that you can create different rules for exchanges versus returns - a lot of other apps don't have that. The customer service is SO responsive and they will walk you through any questions you have & responds within minutes
If you're looking for an easy way to handle returns on your Shopify store, this app is a game-changer. It's super reliable and packed with great features. Plus, the support team is lightning-fast at getting back to you if you need any help. Highly recommend!
Great Service
Great customer service, responds to questions within minutes, and the app is very easy to get used to.
I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.