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Relying on Apps on Shopify can be a pain but with the right customer service, anything is possible. Return Prime is a very accommodating company and the ability to customize and respond quickly keep my days on track. RP has been very transparent as to what is not available in the application but will also jump through hoops to make your special request happen in a timely manner. I am looking forward to see what they release in the near future as we strive to be more accommodating to our customer base as well. The app is great as well!
I recently had the pleasure of using the Return Prime app, and I must say, I'm thoroughly impressed. The app's features are nothing short of amazing - intuitive, user-friendly, and efficient. Whether it's initiating a return or tracking the progress, everything is seamlessly integrated, making the process incredibly smooth.
What truly sets Return Prime apart is their exceptional support team. Whenever I had a question or needed assistance, their support was not only prompt but also incredibly helpful. Their responsiveness exceeded my expectations, and they went above and beyond to ensure my experience was satisfactory.
I highly recommend Return Prime to anyone looking for a hassle-free return solution. With its outstanding features and top-notch support, it's undoubtedly a game-changer in simplifying the return process.
I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.
quick response and very friendly. they are good and fast at their work and help you well.
The app was quite easy to setup. The support is really helpful and quick to respond.
The live chat team are amazing support anytime needed.
very good support
Great app with excellent customer service! They have fixed a few things I was having trouble with. Always quick, easy, and efficient! Very happy with the app!
Return Prime has been a helpful tool with a super helpful support team.
Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily.
From my experience, their support staff is easily available and can help with everything we've ended up needing.
Integrates with Shipstation, too, so managing return shipping is automated and easy.
I do recommend!
We've been using Return Prime for around 2 months, and it has already improved our post-purchase experience by A LOT. Their support team is stellar and always ready to help. Almost all our queries were resolved within 24 hours. Most importantly, the variety of integrations and the user-friendly platform make it worth every penny. Highly recommend it to any business seeking a smoother and hassle free post-purchase journey.