Return Prime:Return & Exchange

This has been the best platform for managing all the returns and exchanges very smoothly.
thank you for the wonderful support

Quicker resolution

Amazing app , really lets you customize rules for different returns and exchanges

it was very helpful and
Hyelladi helped in resolving my query

Never completed the onboarding process cause their support team is not responsive and doesn't keep to their schedule. The live chat service can be a hit and miss sometimes. We scheduled a call and their staff never showed up. Don't have much confidence in them.

How does this app have such high ratings except if they are fake? I've been struggling with it for over year with glitches and especially during the busiest time of year it completely failed. Instead of making the return process easier and hands free, I have been tripling my effort dealing with angry customers that never receive their automated communications and assume they are being ignored. Return App only kept saying they were all sent. This wasn't once or twice, this was with dozens of customers. It has also changed my settings without any notice or authorization several times. I have reached out to support +10 times and they only fix it temporarily while pretending there was never an issue to begin with. Never any price break on days/weeks that it doesn't work, only upselling a higher plan anytime I open the app. Complete waste of time and money.

The App is very good and saves us time. customer support also is very cooperative and helps us a lot to indentify and get the onboarding call done. highly recommend it.

i got the solution not exact but helpful.

great

Thank you for the good support.