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We are satisfied with Return Prime, and the customer support is excellent.
Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns...
My representative Shubham was AWESOME! He went above and beyond what was asked of him regarding the app. He also assisted me with creating order exchanges and explained the automatic inventory stock.
Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!
I havent used it yet but the developer contacted me and explained every detail via google meeting. And setted up the app for meş And it seems like it is great to lead refunds and to build trust among customers. Also all functions are opened to the users. The difference between pro and free plan is the numbers of customers’ refund issues per month. You can decide to the plan according to your needs.
Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend
great app. It met all our needs regarding return requests. Our customers can also use it without any problems.
Return Prime is a game-changer for our Shopify store. It has simplified the process of processing returns & exchanges, allowing us to serve our customers better while saving time and money. The features are comprehensive, the interface is intuitive and the customer service team is top-notch. We highly recommend Return Prime to anyone who needs a hassle-free solution for their return & exchange management needs!
I was introduced to Returns Prime last month and honestly it has really changed the way we handle and process returns. After searching for many months we found the perfect returns platform for the Indian market as it integrates seamlessly with Indian courier providers. The service team is also very prompt and responsive. Great job !!
I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive.
The team behind the app is very responsive and open for new features and improvements.
Great customer service from Saket who was the person who helped me through setting up the APP! I highly recommend and the app is easy to use!