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Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend
Great app, great pricing and support that are nice, helpfull and supportive!
I'm a perfection seeker in terms of a returns center, and it is unbelievable how flexible they were with our store in terms of personalization and certain adjustments. It is above and beyond! For the customer service girl and their engineering team I would give 10 stars out of 5 :) Really recommend!
Customer support is the best. They've been very helpful and actually very fast in finding a solution to our concerns/requests, they are very responsive considering our time zones. Highly recommended app! Straight forward and gets the job done!
Outstanding service and app, includes all we need. We are fulfilling our shopify orders with Amazon and have been looking a while now for a simple return possibility for our clients. Return Prime has all we need: DHL (Germany) Interface, a customizable return center and customizable emails. The app will save us a lot of time each month and makes returns a lot easier for our customers. Their customer service is also notable, they provided quick help with a small interface issue we had and even translate an email template for us. Thank you guys, keep up the good work!
Perfekte Lösung für unsere Prozesse! Auch bei Problemen oder Unklarheiten hilft der Support jederzeit und unterstützt. Wir freuen uns auf die weitere Zusammenarbeit! Definitiv verdiente 5 Sterne!
Absolute LEGEND @Shubham. Guided me through the whole process. Helped with bits not even related. If you need your hand held than this is the team for you. Also the app itself is easy to use. Set up was done for me. Thank you
They were very kind and helpful.
Answered all my questions and showed me a step by step process on his example store.
I recently started using the Return Prime app, and it's been a game-changer for my e-commerce store. Managing returns and exchanges has never been easier. The app's intuitive interface and robust features make the whole process seamless. But what truly sets this app apart is its support team. They are responsive and knowledgeable, and go the extra mile to ensure any issues or questions are promptly addressed. Their exceptional service has saved me countless hours and headaches. Return Prime is a must-have for any online retailer, and the outstanding support makes it even more valuable. I highly recommend it to streamline your return processes and improve customer satisfaction. The support team's professionalism and dedication have been a game-changer for me, making my journey with the app smooth and hassle-free. Kudos to the team, especially to Greeva , for their outstanding support. I highly recommend this app to others based on the exceptional support alone. Overall, I can confidently say that this app, combined with its top-notch support, has become an invaluable asset for my operations. If you're looking for a reliable solution with exceptional assistance, this app is definitely worth considering.
Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.