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I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. Which during I kept trying a lot of solutions from very well established companies. Truly was frustrating experience as none of them could deliver what we were looking for. Until by chance I ran into return-prime which did not not take more than 15 minutes to discover that this is the app we were looking for. Efficiency and simplicity are the core of return-prime and this is what any shopify store owner is expecting and looking for. Awesome solution with incomparable simplicity and second to none devoted customer support. Thank you guys.
Islam Mohamed
https://www.brandsonsale.store/
Our experience with Return Prime has been first class. Their returns portal is very efficient and user-friendly. Their customer service is also brilliant, they are very accommodating to suit your brands needs and figuring out a plan that works best for you. Highly recommend!
I switched to Return Prime because my previous returns app on Shopify is shutting down. It LITERALLY took less than 10 minutes for the entire process. Live chat function is AMAZING and they are super quick to respond!! They walked me through the process, super simple, very efficient and extremely helpful. It couldn't have gone more smoothly. Very happy :) I recommend this app to everyone.
We are a big brand that has a bunch of returns. The best part about this app is the support, immediate support. I booked a call with them within 30 minutes. We downloaded the app and are going live within 60 minutes of discovering the app.
I cannot speaking highly enough about this App, and the support team!
This was my third attempt with an Returns App after wasting hours with others that didn't meet my needs.
good service
Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.
This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.
I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!
Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!