Return Prime: Exchange &Refund , 619 条评论

Had some minor issues at the start. But the people who run this app made everything perfect and simple and we’re very nice.

For some reason, the track order page loads very slow on my site. And it’s the only page that does that. Edit: They got it fixed. I think it was mainly the image on the page slowing down the site. And perhaps some other things since it didn’t immediately stop once the picture got removed. Either way, it’s all good now.

This product is all you need for your after-service in D2C. I saw many other apps, but the user experience it provides and its features are pretty unbelievable. It is undoubtedly the best product, the smooth handling of multiple returns to managing exchange for higher to lower value orders. I am yet to explore the bot and other advanced features of the tool. I am already amazed though. Kudos to the team.

Easy set up, could be a bit tricky to do it but there's a great and fast response from customer service. That make everything easy to set.

To date, my store have not processed any returns. However, I would like to express my appreciation for the prompt and kind support received via the chat feature with setting up the Exchange Submission page on my website. As soon as the rep was granted permission to collaborate it literally took them a few moments to complete the task, by which they confirmed the change. Thanks so much of the support and I will update this review whenever the first exchange is submitted and processed.

I was looking for a easy returns app to instal on my shopify account and tried Return Prime, my theme was not compatible and i was helped directly by their customer support which had it up and running within minutes. The process was very easy and the service provided was spot on. Very happy customer. Thank you.

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

Very good, reliable, fast and above all sympathetic support! The app is highly recommended. Wonder from the support team is the best!

I was having issue with automatically adding return prime to my website and contacted their support team. believe me I had never came across with something like that, their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service

Great app, a must for all Shopify stores, go and install. Very helpful and friendly support staff. Wonder really helped me a lot.