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The app is really easy and simple to work with, but my favorite thing is the customer support! They reply fast and always were helpful to me
One of the best apps available for Return & Exchange management on Shopify.
I have been using the app since 3-4 months now and it works seamlessly.
Their main USP is to push for exchanges as against just accepting Returns.
Support team is quite open to feedbacks and improvements.
Also the team is very highly equipped to understand the nuances and figure out a solution.
Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.
It's pretty easy to use but few changes in the app is recommended which will definitely go a long way.
Great and fast support ! Clear explanations. Attentive attitude to the client. Thanks a lot, guys!
Fast and efficient. Everything was setted in few minutes. Chat operator was able to help me to make the change for me.
Very useful app for sorting returns & support is extremely helpful and fast to reply to any queries.
We have been using return prime on our store for almost 5 months now. We are very satisficed with the product. Managing returns and refunds is very easy. I have got good feedback from our customers as well regarding the return experience.
We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!
Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features.
Top customer support and super nice!
Simple and easy to use. I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. What's more important is the customer service Return Prime offers, I've never experienced any service like this. Go and install the app without any doubts. All good