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Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.
Very impressed with the app
9/10 actually. I have been using the app for like 6 months now and encountered some non-app-related but could-be-solved-by-app problems. E.g shopify archives orders automatically, and the customers cannot raise return request since their order is archived. Also the orders must be fulfilled before the customers try to raise a request. I mean I see the logic but not that practical :) But the help center is insane!!! I am not sure how the person works that efficient but there has been no issue that they can't solve. Responds real fast with real solutions.
The app itself is so easy to use and very customer friendly. The support I received when setting up was amazing too. Would definitely recommend.
Hi
Earlier we were doing manual returns via mails and other channels which were not channelised and cumbersome. With Returns prime- all our returns are now easily processed and sent for pickup. The customer queries have reduced a lot. Fully recommend this app
The app has made the return process easy. Very flexible and effective Customer Service. They resolve the issue immediately
The onboarding process with shubham was very smooth and easy. Thank you return prime for an amazing journey with you.
After trying many similar services, I find that this application is great (pricing - customer service - ease - they take into account that every store has a brand and customization is very easy).
customer service is fast and they are very helpful !!!!
Very cheerful, very professional. An app you'll want to work with. I always think I'm safe. Thank you!!