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I have installed this app in my stores and it did its work really well. Very easy to install & user-friendly dashboard. There is an option to upload multiple images but I would like to suggest that there should be an option for the customers to upload invoice images and product images separately and should be compulsory. Overall this app is perfect for returns and exchange requests. Happy with their service.
I just starting using the app to give my customers a better streamlined user experience when it came to returns and exchanges. The customer service that I have already received is unmatched and I continue to look forward to using this app
I recently started using Return Prime, and so far, it has been a smooth experience. The app is easy to navigate and does exactly what it promises. What stood out to me the most was their ultra-fast support—they responded quickly, helped me make a small design change, and implemented it in no time.
It’s great to see such responsive and helpful customer service. Looking forward to using the app more!
Customer service is outstanding!! Couldn't be happier that I chose Return Prime for my customer returns!
Good responce
Great onboarding experience. Support is awesome. Installed the app within few minutes & ready to go.
Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.
Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you
Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.
Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.