Return Prime:Return & Exchange

great support

Fantastic customer service. Friendly and Very Responsive!

Amazing customer service 10 of 10.
Highly recommended.

That's a really good app! They are really helpful!

Shubham was the best! Made everything so easy.. I'm very hard to teach i don't really get anything easily be he made it simple!

very helpful and kind

Quick, lightning-fast assistance provided by the Chat support representative!

I reached out with questions and was very pleased with the service that I received.

I had an outstanding experience with the customer support team! They were prompt, friendly, and resolved my issue quickly. The representative was knowledgeable and went above and beyond to ensure I was satisfied. It’s rare to find such dedication and efficiency. Highly recommend!

Amazing App

The best app i can imagine, and return prime gives you the best customer care!

The support is great. They answered all my questions and accompanied me throughout the entire set up. I recommend!

Love them! Honestly can't imagine running a store without them. Victor is the best!

I am a complete beginner with Shopify and wanted to install this refund and return app but unfortunately I didn't know how to set it up ... (turns out it was really easy!). And I got so much support for setting everything up! The team is fantastic and helped me with everything I needed.

the support was amazing i had fun too

The best customer service experience I have ever received. Easy to reach, human interaction, quick, very helpful. It is companies with this type of CS that puts a smile on my face. As a new user I had lots of questions, the staff were very patient with me and willing to work through the issue until the end!

no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!

Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.

I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended

The feature and customer support of this app is very good. Organized and well help you solve your problem.

I recently had the pleasure of using the Return Prime app, and I must say, I'm thoroughly impressed. The app's features are nothing short of amazing - intuitive, user-friendly, and efficient. Whether it's initiating a return or tracking the progress, everything is seamlessly integrated, making the process incredibly smooth.

What truly sets Return Prime apart is their exceptional support team. Whenever I had a question or needed assistance, their support was not only prompt but also incredibly helpful. Their responsiveness exceeded my expectations, and they went above and beyond to ensure my experience was satisfactory.

I highly recommend Return Prime to anyone looking for a hassle-free return solution. With its outstanding features and top-notch support, it's undoubtedly a game-changer in simplifying the return process.

The setup process was super easy and the chat support I received to make sure I had everything set up correctly was really great!

Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.

I've attempted to use two other return portal apps and this is by far the easiest, painless one to set up lol Thanks to the amazing customer service!

great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.

The service provided was excellent, all my queries were resolved in a timely manner.

Absolute fantastic app and loved it the performance of the app. Especially the marketing girl Greeva explained it in detail and answered everything very polite. I hope this app will benefit for everyone who is looking customer for return the products this app makes it simple and easy.

Yes it was great experience to work with return prim

Great customer help

Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.

100% wonderful support and help! Recommend this app to everyone!
Quck replies and perfect knowledge from the customer service person named Wonder.

Return Prime delivered exceptional customer service, swiftly resolving my issue with a friendly and efficient team, making the return process truly hassle-free and impressive. A commendable example of customer-centric excellence!

"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."

"This app is a lifesaver! The Return Prime system is efficient and user-friendly. I can easily process return requests, keeping my customers happy. It has streamlined my customer service, and I couldn't be happier."

A very wonderful application. I received a service from Vander who helped me with everything.
Thank you all.

The interface is clean, and customer support is excellent.

Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.

Lovely app. Good for managing return and exchange. And this smart and beautiful woman from support team, Greeva Mishra is always there for help. Must have for all e-commerce stores.

Return Prime has been an absolute game-changer for my business in convenience and customer satisfaction with the "get paid back" feature.! This app streamlines the return and exchange process, making it effortless for our customers to navigate and ensuring seamless transactions. With its seamless user interface, quick processing, and hassle-free returns and exchanges, it's a must-have app for anyone who values convenience. A must-have for any merchant looking to enhance their return experience and build lasting customer relationships! Highly recommended!
Thanks to ... Greeva

Great support. Very helpful. Quick Response. Surprising. Great client support

Hyelladi Helped me set up everything. The app installation. Page portal and more. It makes my life so much easier.

Really appreciate of their customer services. I installed 5 return and refund app at the same time.Just this one fixed my issues in 12 hours.So professinal and kind.I will recommand this app to everyone.

customer service is very helpful

We are very happy with both this app, as well as the service. This whole experience was wonderful, fast, helpful, playful and professional. thanks for all the help. SUPER! Their team is always available and just a click away. So far, so good! Great experience and ...

We have been using Return Prime for a few days now and based on the initial usage, the app is providing everything that it has promised. It has helped a lot to automate our returns/exchange processes. We need to use it for a few months to get to a stage where we can list down a detailed pros/cons. But up until now, it has been really beneficial for us to automate our processes.

Finally a note to our contacts in Return Prime: Ms. Greeva and Mr. Shubham. They have been really helpful and supportive regarding the onboarding and the margin discussions. They have been really professional and prompt during the whole process and it has been a pleasure to have them as our partners for our returns/exchange operations. We hope to have a long and productive journey with Return Prime.

Return Prime has completely revolutionized the way I manage product returns in my online store. It's an absolute game-changer!

THANK YOU - GREEVA MISHRA

Return Prime has helped us to make the return and exchange journey seamless for our brand. Their smart exchange feature is something every brand should explore. Bug less and top notch support. Highly recommended.

Return Prime app exceeded my expectations with its user-friendly interface and swift processing, making my return and exchange filing a breeze. Highly recommended. Thank you so much Greeva for your invaluable support.