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This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app.
This review is specially for the Tech Support Team who are just too good with their support and communication. Cheers to a Good Team!
Shubham's patience and knowledge to help get my store setup for returns has been incredible. We are launching a returns portal for the first time, and couldn't do it without Return Prime's help. I can't thank Shubham enough for his dedication to getting my store pointed in the right direction, looking forward to seeing the benefits!
Very good help & support one of the best I have gotten from a shopify app company. Anytime I asked for help or to get on a call they were always available . 5 plus stars.
Great and a well thought app. Have incorporated all the features required in a return module. Support team is super active too!
Great app, great pricing and support that are nice, helpfull and supportive!
As a startup I took a free plan to get started and I had some problems. I wrote on the chat, I got a quick answer and I spoke with an exceptional person "wonder" who did everything to solve my problem. Now everything is working properly. very professional support i really recommend.
I have researched all of the major returns apps and decided to go with Return Prime for our store. By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. There are some features I've requested that the Return Prime team responded they're currently working on building it out. Sounds like their development team has a great plan in place. The value we're going to get from this app is incredible!
Their team is so quick to respond to all of my questions. Really wonderful customer service! Their automatic Return Process has saved out soo much of my time :)
Wonderful service and superb support system. I recommend this app for easy return and exchange policy. GREAT
The customer support executive was outstanding. His name is Mark, please give him a salary hike.