Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

October 17, 2023

The customer support executive was outstanding. His name is Mark, please give him a salary hike.

WWW.BOYCOTTDENIM.COM
India
5 months using the app
October 16, 2023

Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.

Humberto Fashion
India
7 days using the app
April 21, 2023

I was having issue with automatically adding return prime to my website and contacted their support team. believe me I had never came across with something like that, their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service

Vastra Nation
India
6 months using the app
December 18, 2023

Je suis ravie d'avoir installer l'application. Le service client était au top, a vérifié l'intégralité de l'installation et était à l'écoute pour finaliser tout. Merci

S2 Sneakers Specialist Vichy
France
2 days using the app
September 18, 2023

great app. It met all our needs regarding return requests. Our customers can also use it without any problems.

GETCHO
Türkiye
12 months using the app
June 6, 2023

Easy to use and navigate, the best part is the customer service. Quick responses and kind service made for a great experience no matter how big or small the issue is.
I would definitely recommend this to any business conducting orders with returns.
10/10!

Brightside Boutique
United States
Over 1 year using the app
September 19, 2023

I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer:
User-Friendly Interface (5/5):
The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries.
Customizable Rules (5/5):
The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs.
Seamless Integration (5/5): Hardly took us 15 mins to sort this part out.
Customer Support (5/5):
Speaking of support, the plugin's customer service is top-notch.

Hermyne
India
About 1 month using the app
July 7, 2023

I don't know what took me so long. Customer support is very attentive, pleasant, and helpful. Allowed me to customize the app exactly as I need for my customer base. Held my hand thru the process. Now I've simplified a process that used to take my time away.

Loccrush™
United States
10 months using the app
May 24, 2023

Return Prime is such an easy to use app. Customer service is very good and they support always. Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. I highly recommend to anyone looking for simple to use return system!

Aaheli
India
Over 1 year using the app
June 29, 2023

We've been using Return Prime for the past year and their support team is super responsive and helpful whenever we need them.

This App is one of the better Return Apps available out there and would recommend to any other business that needs to be agile and quick.

NICOBLU
United States
About 1 year using the app