Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

October 31, 2023

all is perfect thank you for the great help

Champsland
Egypt
About 1 month using the app
September 22, 2023

Wow! What a fantastic app. The customer service is top-notch. I got through within 2 min, and the representative patiently walked me through all the steps needed to set up my account. Thank you.

Bébekah
United States
6 months using the app
October 20, 2023

I had a call with Greeva from customer service to help me set up all of the functions we were looking to implement. She was very helpful and took me through each step to make sure I had everything I needed. Excellent customer service, and a great app! HIGHLY RECOMMENDED.

LV Karaoke shop
United Kingdom
2 days using the app
June 19, 2023

such a great customer services , the APP is easy to use , 24/7 customer services , the functions of the app can be customized upon on your request. The app was designed for return & exchange, but we were looking for recycling function our new sustainable campaign and we requested to Prime return team , they just provide extra support to built us new function. Highly recommended

CUBIC
Hong Kong SAR
11 months using the app
August 31, 2023

Return Prime has helped us to make the return and exchange journey seamless for our brand. Their smart exchange feature is something every brand should explore. Bug less and top notch support. Highly recommended.

Centro Shoes Online
India
About 1 year using the app
September 28, 2023

I recently started using the Return Prime app, and it's been a game-changer for my e-commerce store. Managing returns and exchanges has never been easier. The app's intuitive interface and robust features make the whole process seamless. But what truly sets this app apart is its support team. They are responsive and knowledgeable, and go the extra mile to ensure any issues or questions are promptly addressed. Their exceptional service has saved me countless hours and headaches. Return Prime is a must-have for any online retailer, and the outstanding support makes it even more valuable. I highly recommend it to streamline your return processes and improve customer satisfaction. The support team's professionalism and dedication have been a game-changer for me, making my journey with the app smooth and hassle-free. Kudos to the team, especially to Greeva , for their outstanding support. I highly recommend this app to others based on the exceptional support alone. Overall, I can confidently say that this app, combined with its top-notch support, has become an invaluable asset for my operations. If you're looking for a reliable solution with exceptional assistance, this app is definitely worth considering.

JOLGER
India
8 days using the app
October 23, 2023

Super easy to set up and great customer service. Would recommend for anyone starting out in e-commerce.

Podcast P Shop
United States
5 days using the app
July 27, 2023

Great Potential with Exceptional Support

Return Prime App has been a valuable addition to our website, streamlining various tasks and improving efficiency. While there's room for improvement in some features, the dedicated sales and support team has been exceptional. They've tirelessly worked to find workarounds for our concerns, even when the tech front wasn't fully ready. Overall, we rate it 5 stars as of now However we anticipate further growth and enhancements with future updates.

FUGAZEE
India
4 months using the app
May 8, 2023

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction.
Thank you so much.

Aayiliyaa
United Kingdom
5 months using the app
August 10, 2023

MADE FOR INDIAN E-COMMERCE TOO!
EASY TO INSTALL | QUICK SET UP GUIDE MAKES IT USER FRIENDLY | CUSTOMER SUPPORT IS GOOD.

EXCHANGE FEATURE IS THE BEST.

KEEP UP THE GOOD WORK!

WWW.SIXTEENSTREET.IN

Sixteen Street
India
8 months using the app