Return Prime: Order Return app

Return Prime: Order Return app

Free plan available. Additional charges may apply.
Rating (5)
305 reviews
296 reviews
Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
296 reviews
May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Swift Microscopes (EU)
Time spent using app: About 3 hours
Edited May 16, 2022

I just recently installed this app so I am still trying it out but so far it's pretty good. The app itself looks good not only to use but when it's integrated into your site. There are some small things where you may need to reach out to support for help on (for instance I was having trouble putting a link in for my refund policy) but their support responds quickly when online and the customer support is friendly and willing to help. I will update my review after I try it for a bit longer.

Wacky Tropics
United States
Time spent using app: About 24 hours
May 13, 2022

i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.

Time spent using app: 4 months
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

United States
Time spent using app: 8 days
May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

United States
Time spent using app: 2 months
May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

United States
Time spent using app: About 5 hours
May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

Madison's Niche
United States
Time spent using app: 28 days
May 3, 2022

I've been pretty impressed with the proactive customer service. After app installation, you are guided with super easy steps for set up. I started engaging with Wonder (their chatbot) and immediately was provided with proactive assistance and answers. They even set up the link to my return policy page just to make I was covered. Later on I received an email double checking if everything was good on my end. One of the reasons I installed this app is because of the uploading photo feature and have an easy exchange and return process. If you think you might be the type of person who needs hand holding, try installing the app and have a conversation with Wonder.

United States
Time spent using app: 4 days
April 20, 2022

Very promot reply and helpful support. Very good indeed regarding the work around they implemented as well for sorting out our internal system. Thank you

HX Style USA
United Kingdom
Time spent using app: 3 months
April 20, 2022

Si occupa di tutto quello che serve per gestire resi e cambi di merce. Interfaccia intuitiva e supporto rapido ed efficiente. Consigliato

Claudio Tonello
Time spent using app: 2 months