Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

September 28, 2023

Lovely app. Good for managing return and exchange. And this smart and beautiful woman from support team, Greeva Mishra is always there for help. Must have for all e-commerce stores.

Klothinn
India
24 days using the app
July 12, 2023

I love the app even though i feel like its abit pricy, but we have been using it for a while now and its really cool and we love the customer support

Hatchill
United States
6 months using the app
June 28, 2023

It's pretty easy to use but few changes in the app is recommended which will definitely go a long way.

StyleQuotient
India
5 months using the app
August 7, 2023

Moreover, the representative's patience and willingness to go the extra mile were truly remarkable. They guided me through each step of the troubleshooting process, making sure I was comfortable and confident in executing the required actions. This level of personalized attention is a rarity in today's fast-paced world, and it left a lasting impression on me.

The Kurta Company
India
10 months using the app
July 7, 2023

Believe me their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service. Fast and quick service. Appreciate it.

Vemora
India
23 days using the app
June 28, 2023

We've just started using return prime to clean up and make our exchange and returns process more efficient and seamless for our customers as well as our team. We're really happy so far with what we see. The team is also available for any help we need and that's been a big plus in setting up the tool and improving our current syatem.

Athlos Activewear
India
About 1 month using the app
April 25, 2023

Great app, a must for all Shopify stores, go and install. Very helpful and friendly support staff. Wonder really helped me a lot.

Clickcart - South Africa
South Africa
6 months using the app
Edited August 28, 2023

Your guidance and support have meant a lot to us. We appreciate everything you've done to assist us and we look forward to working with you again in the future.

Duders
India
About 1 month using the app
July 12, 2023

The best app and customer service!
Everything is automated and fully customizable. Reasonable price too!
Perfect for what we needed.

ZOE THE LABEL
United Arab Emirates
8 months using the app
August 11, 2023

I was helped by Wonder, what an amazing support. Shout out to you guys! I would highly recommend this app.

fashionivora.nl
Netherlands
3 months using the app