Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining the return and exchange process, enhancing efficiency. It offers customizable features and integrates seamlessly with other platforms. Many commend the responsive customer support and the immediate provision of shipping labels to customers. It's described as a game-changer for e-commerce, improving the post-purchase experience and customer satisfaction. The developers are receptive to feedback and consistently work on updates and improvements.

April 4, 2023

Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.

Conveying & Hoisting Solutions
Australia
26 days using the app
July 27, 2023

Nice and Easy to use. Good Customer Support. Simple and easy to return for customer. One thins is good its give 10 return in free.

YONIQ
India
4 months using the app
April 18, 2023

The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!

EDO Performance
United States
3 months using the app
May 25, 2023

We just installed the app a few days ago and we were still not sure how to operate properly and had a few questions. Great support! Thank you, Wonder.

Wrapango
United States
2 months using the app
October 27, 2023

Good responce

Banana Club In Vogue Pvt Ltd
India
About 1 month using the app
November 22, 2023

Great customer support!

Light Pole Covers
United States
About 2 hours using the app
April 14, 2023

AMAZINGGGG CUSTOMER SERVICE!!!! QUICK AND PROMPT! 10/10. I HAD AN ISSUE WITH MY ACCOUNT AND THEY WENT IN AND FIXED IT. THEY DIDNT HAVE TO WALK ME THROUGH IT. I CANNOT RECCOMEND THIS APP ENOUGH.

IF YOUR LOOKING TO AUTOMATE RETURNS AND SAVE TIME, YOU NEED THIS APP! YOU WONT REGRET IT. THIS IS THE REAL DEAL.

Muse HairPro
United States
17 days using the app
April 19, 2023

Awesome support team the process of setting up was very quick so go for Return Prime if you are looking for a return or an exchange app for Shopify.

Double Two
India
9 months using the app
March 12, 2024

Very good support and service. Thanks buddy.

Etiquette Apparel
India
August 9, 2023

The best aftermarket app ever created, the support is excellent and they fully support you throughout the onboarding process. I thank the team and especially Greeva Mishra for all the support offered

Clube Mulher Oficial
Brazil
20 days using the app