Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

May 31, 2023

Excellent returns app and the support was quick and wonderful!
Lots of inbuilt functions on the free plan

The Baby Mania
Australia
8 months using the app
April 18, 2023

The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!

EDO Performance
United States
3 months using the app
July 7, 2023

Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you

Bollywoo
India
4 months using the app
May 25, 2023

We just installed the app a few days ago and we were still not sure how to operate properly and had a few questions. Great support! Thank you, Wonder.

Wrapango
United States
2 months using the app
July 3, 2023

The onboarding process with shubham was very smooth and easy. Thank you return prime for an amazing journey with you.

Italian Colony
India
8 months using the app
July 27, 2023

Nice and Easy to use. Good Customer Support. Simple and easy to return for customer. One thins is good its give 10 return in free.

YONIQ
India
3 months using the app
May 8, 2023

best app alos integrates with indian lostics provider as well everything is good also the developer is supportive

InArt-Studio
India
9 months using the app
April 19, 2023

Awesome support team the process of setting up was very quick so go for Return Prime if you are looking for a return or an exchange app for Shopify.

Double Two
India
7 months using the app
August 17, 2023

Customer service was spectacular. Could not have had a better experience with that. I am confident this app will save me a lot of time processing returns/exchanges.

Circle15Golf
United States
7 days using the app
May 1, 2023

Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.

Seola Jewelry
United Kingdom
About 1 month using the app