Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

October 27, 2023

Good responce

Banana Club In Vogue Pvt Ltd
India
5 months using the app
September 21, 2023

My experience with Return Prime has been interesting. After a few months of use, here's my review:

The customer service is excellent, with prompt and friendly support from Wonder Woman and Shubham.

The platform itself is user-friendly and customizable for the customer-facing side.

Overall, I recommend considering Return Prime for your returns platform, especially due to its affordability compared to competitors.

forhunna
United Arab Emirates
About 2 hours using the app
August 10, 2023

Effortlessly transformed our return and exchange process. This app is a must-have for simplifying operations and enhancing customer satisfaction!

Minimal Drops
India
About 2 months using the app
September 22, 2023

wonderful app with top customer service.

VintageEcoes
Italy
3 months using the app
October 10, 2023

Brilliant customer service..easy plans. Easy set up..

soulworks.co
India
2 days using the app
November 22, 2023

Great customer support!

Light Pole Covers
United States
About 2 hours using the app
September 16, 2023

customer service is very helpful

DuffleBaby
United States
25 days using the app
June 7, 2023

Support was super helpful, easy to navigate and use and support have worked with me almost all day trying to help me. We're all set and good to go and it's been a great process. Thank you

COCO BOO LOVES
United Kingdom
About 6 hours using the app
May 10, 2023

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Hemp Gallery Australia Pty Ltd
Australia
About 3 hours using the app
September 8, 2023

Problems solved quickly.

VUDU
India
9 months using the app