Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining the return and exchange process, enhancing efficiency and customer satisfaction. Its customizable features cater to specific business needs. The app's customer service is commended for its quick and proactive responses. Developers are receptive to feedback and improvements. Many find the app affordable and good value for money.

March 9, 2023

Very helpful live chat experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Joshua Ellis
United Kingdom
9 days using the app
February 19, 2023

Exceptional experience with support............................................................................

About 1 month using the app
October 31, 2022

App utilissima per gestire i resi. Supporto super veloce. Nell'installazione dell'applicazione ho avuto un piccolo problema che hanno risolto in brevissimo tempo.

11 days using the app
April 18, 2023

Return prime is a good for return and exchange process.

2 months using the app
September 8, 2023

Problems solved quickly.

5 months using the app
March 25, 2023

Jeg fikk mer enn forventet ,100 stjerner for en super kundeservice.
Jeg hadde bare et problem men fikk løst langt flere.

Red Clovn
About 1 month using the app
April 15, 2023

Sehr gute App, super einfach zu bedienen und wirklich ein sehr hilfreicher Kundensupport welcher rund um die Uhr verfügbar ist!

11 days using the app
December 26, 2022

Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.

8 months using the app
September 12, 2022

Great app and very helpful support ... and quick to respond. Easy to use on our end as well as for customers. Highly recommend.

United States
About 1 year using the app
September 14, 2022

Great app , even greater support team! The team goes out of their way each time to help and solve any issue that might come.
Thank you!

The Pillow Company
About 1 year using the app