Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Great customer help
I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.
Helpful and quick
Customer support is second to none.
good support.
Yes it was great experience to work with return prim
Nice Customer Service
Je suis ravie d'avoir installer l'application. Le service client était au top, a vérifié l'intégralité de l'installation et était à l'écoute pour finaliser tout. Merci
very good app
What brilliant service! I had a small issue with defining a product tag and support sorted the issue out in less than 5 minutes! ' Wonder ' responded within seconds and resolved it within minutes. Now that's what you call great customer service. For the support alone, I would give 10 stars if I could! Thank you so much.