Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

Edited December 4, 2023

Best

BownBee - Styling Kids The Indian Way
India
About 1 year using the app
April 27, 2023

Amazing app, the support was really quick with my request. This will definitely improve our customers return/exchange journey. Kudos to the wonder team!

Venetia Jewels
Poland
About 11 hours using the app
July 14, 2023

Super easy to set up (much muck quicker than other return apps and with much less frustration), works perfectly and the service is just the best I ever experiences with a Shopify App.
Really recommendable.

CYCLITE
Germany
About 5 hours using the app
September 14, 2023

Very helpful, easy to set up and great/fast support

Artemis Active
Australia
About 6 hours using the app
June 12, 2023

Our experience with Return Prime has been first class. Their returns portal is very efficient and user-friendly. Their customer service is also brilliant, they are very accommodating to suit your brands needs and figuring out a plan that works best for you. Highly recommend!

DeMoo Jeans
United Kingdom
41 minutes using the app
May 18, 2023

I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.

PROCLAIM
United States
About 1 hour using the app
July 12, 2023

Every one will be happy with you guys as the support team taking seriously that and get it easy for the clients. I'm personally happy with the support team.

Thank you guys
Good luck

Jilmil
India
About 1 hour using the app
April 20, 2024

really great customer service, i am terrible with these apps made it really straight forward

Salty Earth
United Kingdom
About 2 hours using the app
April 28, 2023

They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!

Saachistyle.com
United States
About 2 hours using the app
November 6, 2023

good service

Feliz Couture
India
15 minutes using the app