Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Great customer service, very happy with it.
great
Perfekte Lösung für unsere Prozesse! Auch bei Problemen oder Unklarheiten hilft der Support jederzeit und unterstützt. Wir freuen uns auf die weitere Zusammenarbeit! Definitiv verdiente 5 Sterne!
FUE UNA PERSONA MUY AGRADABLE EN SU CONVERSACION Y ME AYUDO EN TODO LO QUE NECESITABA. EXCELENTE TRATO Y SERVICIO.
Great customer support!
We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!
Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.
We liked the support. App team was supportive throughout, not sure why i have to write 100 characters but i just wrote what i felt :)
Very good customer service and very responsive. They helped me everytime I had an issue with the app. Good job!
Recently started using this app and definitely helped in reducing the workload of our Customer care to a great extent. Great service & support from the Return Prime team.
Highly Recommended!