Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

July 21, 2021

This app is exactly what I needed for my e-commerce store. So easy to use and the team is awesome. We set up a call and got me going right away. Would definitely recommend to someone looking for return solutions.

ENVY'D
United States
Almost 2 years using the app
January 4, 2022

Customer service is great, Shubham was very helpful in assisting with the onboarding process. Thank you!

PAR VIOLET
Australia
Almost 2 years using the app
July 21, 2022

We use Return Prime to streamline the return process. It is crucial for the customer to have a smooth user friendly experience. Shubham Maheshwari, from Return Prime, patiently answered all my question and resolved all my concerns. Thank you!!

laplumeshoes
United States
Almost 2 years using the app
April 13, 2022

Amazing App and Incredible Customer Service! Wonder made it such a breeze to install the app and get it all going!

SammimisAus
Australia
Almost 2 years using the app
Edited August 6, 2021

App davvero fantastica, funziona alla perfezione. Possibilità ance di traduzione. Lo staff ti aiuta in live chat e sono super rapidi

Animostore
Italy
Almost 2 years using the app
September 21, 2021

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

The Mom Store
India
Almost 2 years using the app
October 23, 2021

We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )

Karagiri
India
Almost 2 years using the app
October 22, 2021

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Gulabi Dori
India
Almost 2 years using the app
August 9, 2021

We have been using this APP since the beginning and every time we are stuck somewhere or need to make modifications accordingly to our business module we get on-point services from Saket and the team. Kudos guys and way to go. Keep introducing new products for our seamless operations ;)

Libas
India
Over 1 year using the app
December 23, 2021

Great App for returns & exchange feature. Really made our reverse process easier. Would recommend it to others. I really appreciate the level of support. Keep going.

Koovs
India
Over 1 year using the app