Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
Refine
-
By rating
I use this app to make exchanges easier for our customers. With this app, customers can choose to exchange within all products, and not just for the product they purchased. The set up was easy, and the customer service reps respond quickly.
Great App for returns & exchange feature. Really made our reverse process easier. Would recommend it to others. I really appreciate the level of support. Keep going.
This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.
Best app for your shopify store back end sport team very provide best service ever love it everyone use this app
I can say support is really awesome..and they are building even if features are not available.Once again really appreciate your team work
I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!
We have started using this recently and so far it has been good. The support from Return Prime team has been very prompt and we hope their solution keeps improving as time goes by.
Return Prime App is intuitive and user friendly interface. App's design is incredibly easy to use and for initiating returns. The customer support team is very responsive and addresses any queries, ensuring a seamless experience for users.
Really easy to set up and use. Great customer service. Followed up directly with me. Can’t fault them. Made our returns process more credible
We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.